accessiBe Website Accessibility Solution: A Detailed Review

#accessibe #webaccessibility
Excellent
100k+ Websites
$490 /year

Our methodology

Our unique research methodology for digital accessibility combines user testing, feature analysis, and hands-on experience. We review various remediation software and platforms to provide top recommendations.

Written and researched for humans by humans

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Ritvik Shrivastava
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Scan your website for accessibility related issues for free

accessiBe is an AI-powered web accessibility solution that makes web accessibility effortless and affordable. Their aim is to empower every business to adhere to ADA and WCAG 2.2 guidelines.

However, it doesn’t end there. accessiBe also works side-by-side with the disabled community to educate businesses and the general public on the importance of including people living with disabilities.

By spreading awareness and making sure businesses have the tools they need to provide a more inclusive online experience, accessiBe is actioning great change.

In this review, we take a closer look at what accessiBe has to offer from a web accessibility solution point of view so that you can decide whether their tools are right for you.

 

About accessiBe

Founded in 2018, accessiBe has grown into one of the leading web accessibility solutions providers in the world.

Their solutions and tools are designed to scan and modify websites in real-time to align with the Web Content Accessibility Guidelines (WCAG) and adhere to global disability acts such as the Americans with Disabilities Act (ADA).

accessWidget is their flagship product, but a range of other solutions are also available to organizations of all sizes. In essence, they offer a start-to-finish service that helps all businesses offer a more inclusive experience to all their employees, customers, and stakeholders.

accessiBe is trusted by some of today’s top brands, including Panasonic, Seiko, General Electric, British Airways, BMW, which speaks to the effectiveness of their products and offerings.

We recommend accessiBe for..

Smaller businesses that want access to a simple web accessibility solution as well as larger organizations that need more in-depth assistance with their web applications.

We don’t recommend accessiBe for..

While the AI-powered adjustments can be helpful for some users, others may find the accessibility overlay less effective or even disruptive to their browsing experience.

accessiBe Services and Solutions

Let’s delve into the specifics of what accessiBe has to offer customers interested in pursuing web accessibility projects and enhancing their inclusivity efforts.

accessWidget

accessWidget is an AI-powered accessibility overlay that streamlines the process of making your website more accessible.

accessWidget on Johnsons website

Once added to your website accessWidget adjusts your website experience according to the needs of each disabled user. Along with selecting an disability profile that applies specific settings to the site, users can also adjust individual functions such as color contrast, font sizing, orientation settings.

Over and above this, the widget will also continuously scan your site for basic accessibility issues and fix them automatically, making it easier for you to stay on top of minor problems. A new scan is performed every 24 hours to ensure website updates are in line with the latest web accessibility standards.

accessWidget is compatible with a wide variety of platforms, including WooCommerce, WordPress, Shopify, Wix, SquareSpace, and more.

File and Media Accessibility

Making your website accessible is only the first step – your documents and media need to meet certain standards too and accessiBe can help with this.

From PDF and Word documents to Excel spreadsheets, you can ensure that any documents that can be accessed on your site or within your organization are accessible to everybody.

The same applies to your media files. Video and audio content appears on most of today’s websites, but this doesn’t mean it’s accessible to all visitors. Whether you host educational videos on your site or you’re producing an online ad, accessiBe’s team of experts can assist with your WCAG adherence requirements.

VPAT and ACR

A VPAT (Voluntary Product Accessibility Template) and an ACR (Accessibility Conformance Report) are requirements for organizations that provide digital products, software, or technology-related services, especially if they serve government agencies, educational institutions.

If Section 508 is an act you need to comply with, accessiBe offers both VPAT and ACR services.

Accessibility Audits

If you want to get a deeper view of any web accessibility issues that might be present on your site, accessiBe offers expert audits.

These audits require a custom quotation from an accessibility specialist who will then manually go through your website using assistive technology to check for problems and general alignment with the latest Web Content Accessibility Guidelines (WCAG).

accessibe expert audits

Once the audit is completed, you will receive a detailed report that outlines what needs to be remediated on your site to get closer to a more compliant status. These reports focus on the following areas:

  • Screen reader and assistive technology compatibility
  • Keyboard-only navigation, operation, and orientation
  • UI, design, and content implementations

Litigation Support

One of accessiBe’s stand-out features is there litigation support offering.

Should you ever run into any web accessibility-related lawsuits, their in-house team will support you through the process. You will even get access to an ADA attorney and their $15k+ litigation pledge, but terms and conditions apply.

Compliance

accessiBe’s solutions were built to help you adhere to global web accessibility and general disability acts, including:

  • ADA Title 3
  • Section 508
  • WCAG 2.2
  • AODA
  • EAA/EN301549

accessiBe Pros and Cons

As with any other web accessibility solution available on the market, it’s important to consider accessiBe’s pros and cons.

 

accessiBe Pros & Cons
What we like
  • Simple and affordable web accessibility options are offered
  • 7-Day free trial
  • In-depth onboarding support available
  • Quick installation process
  • Litigation support available
What we dislike
  • Accessibility overlay doesn't ensure full compliance with WCAG requirements
  • Complex web applications may not be compatible with some solutions

Customer Support

Chat Support ★★★★

Highly responsive during business hours. Basic questions are answered very quickly.

Tech Support ★★★★

Usually, the solution works seamlessly, but if you have a complicated tech problems, you should expect an answer within 1-2 days.

Account Management ★★★★★

This is the best way to get a detailed presentation of the product. And if you ever need tech support, your account manager will help you with the answers.

Final Verdict

accessiBe is an ideal solution, especially for SMB’s, although it is suitable for any size website.

The healthy amount of large enterprise, legal, and government clients that are using accessiBe speaks to the capabilities of their tools and solutions and different monthly plans cater to budgets of different sizes.

If you are looking for a simple way to provide a more inclusive online experience to your website visitors and meet a number of WCAG guidelines, accessiBe comes highly recommended.

I have been helping global businesses bring their brands to life online for over 14 years now and I still love it! I am particularly passionate about ensuring online content is accessible to everyone. I’ve spent years learning as much as possible about web accessibility, ensuring I can educate others on its importance no matter what sector they are in.

Danny Trichter is a dedicated researcher specializing in digital accessibility, ensuring that websites and digital platforms are usable by everyone, including those with disabilities. Beyond his professional pursuits, Danny enjoys exploring new destinations, sharing his travel experiences on his blog, and discovering hidden gems in Thailand where he currently resides. In his leisure time, he loves hiking, connecting with nature, and capturing the beauty of the world through his camera lens

How we reviewed this article
  1. Current version
  2. Modified February 11, 2025

    What we changed

    accessiBe review was updated to match their current offerings

  3. Modified June 16, 2023

    What we changed

    Tools and solutions were reviewed again to check that all information was still up to date

  4. First Draft of the Article October 6, 2021

    What we changed

    accessiBe was reviewed by an accessibility expert

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