Imagine losing some of your vision after a sudden medical condition. You can still use the internet, but navigating most websites becomes frustrating, if not impossible. Tiny fonts, poor contrast, no screen reader support – it would be like the digital world suddenly slammed a door in your face.
For the millions of people living with disabilities, website accessibility features mean the difference between inclusion and exclusion, access and limitation.
In this comprehensive guide, we’ll explore the key accessibility features every website should have, so that you can do your part to create a more inclusive experience for all.
The internet is a primary gateway to education, employment, healthcare, shopping, and social connection.
For anyone living with a visual, auditory, motor, or cognitive disability, accessible design is not just about convenience; it’s about equal access and opportunity.
As global populations age and mobile device use rises, accessibility needs are also expanding beyond traditional disability categories. What’s more, inclusive websites aren’t just ethically and legally important, they’re better for business.
Accessible websites tend to rank higher on search engines, reach wider audiences, and offer smoother user experiences for everyone. Simply put, making your website accessible isn’t just the right thing to do, it’s the smart thing to do.
A truly accessible website is one that can be used by anyone, regardless of ability, disability, or the technology they use to browse. It’s not just about adding a plugin or adjusting a font size. It’s about intentionally designing and building a digital experience that removes barriers and opens doors for all users.
Web accessibility begins with empathy. It’s about making sure your content is readable by someone using a screen reader, your navigation is smooth for those who rely on a keyboard, and your videos include captions for the hearing impaired.
It also means thinking beyond permanent disabilities. Consider users with temporary impairments (like a broken arm), situational limitations (like using a phone in bright sunlight), or aging-related challenges.
By designing with accessibility in mind, you make your site more usable for everyone, not just a small subset of people.
Source: Care Assure
In many countries, web accessibility isn’t just a best practice, it’s the law. Guidelines like the Web Content Accessibility Guidelines (WCAG) offer a clear framework for making digital content more accessible.
WCAG outlines principles such as making content perceivable, operable, understandable, and robust. These standards are widely recognized internationally and are often used as the benchmark for legal compliance.
In the United States, the Americans with Disabilities Act (ADA) has been interpreted to apply to websites, especially for businesses and public services. Other countries have their own laws, such as the UK’s Equality Act 2010, the Accessibility for Ontarians with Disabilities Act (AODA) in Canada, and the European Accessibility Act in the EU.
Non-compliance can lead to lawsuits, fines, and reputational damage, making accessibility both a moral and legal imperative.
Below are the core features every site should include to ensure a more inclusive experience.
Screen readers rely on the HTML structure of a page to understand its layout and hierarchy. Proper use of headings (<h1> through <h6>), lists (<ul>, <ol>, <li>), and landmarks (<nav>, <main>, <footer>, etc.) makes it easier for users to navigate content quickly and logically.
Example:
<main>
<h1>Our Services</h1>
<section>
<h2>Web Design</h2>
<p>We create responsive and accessible websites.</p>
</section>
<section>
<h2>SEO Optimization</h2>
<p>Get found with keyword-rich, structured content.</p>
</section>
</main>
Copy Alt text provides descriptions of images for users who can’t see them, whether due to visual impairment or a slow internet connection. It should clearly convey the image’s purpose, not just its appearance.
Good Example:
Bad Example:
Many users navigate with keyboards rather than a mouse. All interactive elements such as links, buttons, and form fields should be accessible via the Tab key, and the focused element should be visually clear.
Example:
/* Ensure focus indicators are visible */
button:focus, a:focus {
outline: 3px solid #005fcc;
outline-offset: 2px;
}
Copy Pro tip: Avoid removing the outline unless you’re replacing it with a strong visual indicator.
Users with low vision or color blindness need enough contrast between text and background. Poor contrast can make content unreadable. WCAG Minimum Contrast Ratio: 4.5:1 for normal text; 3:1 for large text.
You can use AccessiblityChecker.org’s free Color Contrast Checker here to test your site.
Example:
/* Accessible contrast: dark text on light background */
body {
color: #222;
background-color: #fff;
}
Copy Form fields should have labels that are properly associated with inputs. Users using screen readers need to know what each field is for, and all users benefit from clear error messages.
Example:
<label for="email">Email Address</label>
<input type="email" id="email" name="email" required>
<!-- Error message -->
<span id="email-error" role="alert">Please enter a valid email address.</span>
Copy Links like “Click here” or “Read more” are meaningless out of context. Screen reader users often jump from link to link, so each one should describe its destination.
Bad Example:
Good Example:
Deaf or hard-of-hearing users need captions or transcripts to understand video content. Blind users may benefit from audio descriptions that explain visual content.
Checklist:
Tools: Use platforms like YouTube or tools like Rev and Otter.ai for captioning and transcription.
Users may zoom in or use small screens to access content. Your design should adapt without breaking or hiding information.
Tips:
Example:
These foundational features lay the groundwork for an inclusive digital experience. By prioritizing accessibility, you’re not just building a better website, you’re helping build a better web for everyone.
Source: Nathan Da Silva
Improving web accessibility doesn’t require a full redesign—it starts with simple, intentional changes. Whether you’re building a new site or improving an existing one, accessibility should be woven into every stage of your process.
Accessibility starts early. The sooner you integrate it into your workflow, the less retrofitting you’ll need later. Here’s how each stage can contribute:
Accessibility should be a team-wide habit, not just a developer’s afterthought.
You don’t need to do it all alone either – there are excellent tools to help spot issues and guide improvements:
These tools are great for catching many of the basics, but they’re only the start.
Source: Josh Calabrese
Automated tools can’t catch everything. Manual testing is essential for identifying real-world usability issues that affect your audience.
Try this simple test:
Also try adjusting your browser’s zoom and enabling a screen reader (like NVDA or VoiceOver) to hear how your content is read aloud. These quick, human-centered checks can reveal problems tools miss—and help you build empathy for users with different abilities.
Pro tip: Make accessibility part of your regular QA process. A few extra minutes during testing can make a world of difference in someone’s experience.
Web accessibility isn’t just about compliance, it’s about creating an inclusive, user-friendly experience for everyone.
By integrating essential features like semantic structure, keyboard navigation, alt text, and sufficient contrast, you’re not only improving usability but also showing your commitment to digital inclusivity.
Whether you’re just getting started or refining an existing site, every step you take toward accessibility makes the web a better place. Remember: accessibility is not a one-time task, it’s an ongoing mindset.