Essential HubSpot Accessibility Guidelines for Websites (2024)

#HubSpotaccessibility #webaccessibility

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Our unique research methodology for digital accessibility combines user testing, feature analysis, and hands-on experience. We review various remediation software and platforms to provide top recommendations.

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Ritvik Shrivastava
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It’s very rare for businesses to still have to build complex internal systems to run core processes when there are so many third-party services available – HubSpot being a prime example

Regardless of the services you choose to use to manage and grow your business, it’s important to keep accessibility top of mind. 

In this guide, we focus on HubSpot accessibility and provide you with some essential guidelines that will help you create a compliant website.

For additional general information, we also recommend you read this guide to achieving ADA compliance.

About HubSpot

HubSpot is an impressive platform – the selection of tools and integrations offered on the site help businesses manage sales and marketing functions, customer service, and even content management. 

Essential HubSpot Accessibility Guidelines for Websites

Here are the tools you can take advantage of as a HubSpot customer:

  • Marketing Hub. Grow your website traffic and convert more visitors using lead generation, marketing automation, and analytics features.
  • Sales Hub. This advanced CRM software is designed to provide businesses with in-depth insights into prospects, while also automating tasks such as payments and meetings.
  • Service Hub. If your team needs help connecting with and assisting customers, HubSpot can help you do that using tickets and knowledge base features.
  • Content Management Hub. Choose from a series of themes and use an easy drag-and-drop editor to create an SEO and user-friendly website.
  • Operations Hub. Lastly, HubSpot also offers software that cleans and curates customer data, ensuring your systems and teams are better integrated. 
We recommend HubSpot for..

Businesses that not only want a platform that can aid with website development, but all their marketing too.

We don’t recommend HubSpot for..

Businesses that are on a tight budget.

HubSpot and Accessibility

Essential HubSpot Accessibility Guidelines for Websites

So, let’s get into the question of whether HubSpot is ADA compliant.

HubSpot does prioritize accessibility and encourages its users to do the same. However, website owners and developers are still fully responsible for ensuring their sites are accessible and ADA compliant.

When using HubSpot, you’re encouraged to choose themes and designs that are accessible. It’s also important to take additional steps during the development process to ensure your site meets WCAG and ADA requirements. 

Testing HubSpot Site Accessibility

If you’ve already developed your site using HubSpot, you can test for accessibility using an ADA compliance checker.

These tools test your site according to the latest WCAG requirements. Once your site has been scanned, you will receive a report with an accessibility score and detailed feedback on what was found. In most instances, these reports are easy to understand, but you may also require the assistance of a developer.

If your site passes the tests, all that’s required is for you to maintain your website. However, if accessibility issues are identified, you may need to restructure your site and fix any underlying problems that would lead to non-compliance. 

HubSpot Accessibility Guidelines: How to Comply

Next, let’s delve into the best practices you should follow to create an accessible HubSpot website.

Find the Right Template

The best way to create an accessible base for your site is to select a template that was created with accessibility in mind. You can usually tell whether a theme developer has taken WCAG requirements into account when they mention it in the theme description. 

Manually Adjust Your Site

There is also the option of making manual adjustments to your website. This means you need to have a full understanding of WCAG and ADA requirements and know how to make the adjustments to your site. If you’re a developer, this might not be a problem. However, regardless of whether you’re a developer or the website owner, know that a manual approach is the most time-consuming and costly. 

Use a Third-Party Accessibility Solution

One of the easiest ways to make your HubSpot site accessible is to use a third-party accessibility solution. Many of these solutions scan and automatically correct any issues that are present on your site, which saves you a lot of time and hassle.

Other solutions incorporate both automatic and manual remediation, ensuring you don’t miss out on any essential fixes.

Our top recommended solutions for HubSpot accessibility are:

  • accessiBe. This affordable and efficient AI-powered tool only takes two minutes to install and will leave you with a fully compliant HubSpot website. 
  • UserWay. UserWay’s powerful widget will instantly add an accessibility interface to your website, giving users the option to alter your site according to their needs.
accessiBe
  • WCAG
  • ADA
  • AODA
  • Section 508

accessiBe is one of the most talked-about web accessibility tools available today. It helps take a lot of the manual work out of becoming ADA compliant by making it quicker and easier to identify web accessibility issues on your site.

Pros
  • Account managers available to guide you
  • 5 min installation and 48-hour compliance process
  • 100,000+ clients use accessiBe
  • Includes accessibility statement and certification
Cons
  • Built specifically for websites and small and medium-sized businesses (SMBs)- some web apps might not be compatible
Existing Clients
UserWay
  • WCAG
  • ADA
  • AODA
  • Section 508

UserWay is trusted by thousands of leading brands that want to create a more inclusive experience for their online users. With the help of an easy-to-use accessibility overlay, it’s never been easier to ensure your Magento site is compliant with some of the top ADA requirements.

Pros
  • Quick and easy process
  • Multiple solutions and services offered
  • 1M+ website installations
  • Special monitoring tools for developers
Cons
  • Customer support is lacking
Existing Clients
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Wrapping Up

While platforms such as HubSpot simplify many business processes, it’s still your responsibility to prioritize accessibility. 

Not only are you meeting legal compliance requirements, but you are creating a more inclusive experience for all of your customers. 

With these HubSpot accessibility guidelines and recommended solutions in hand, building an accessible website has never been easier. 

Find out whether your HubSpot website is accessible or not by conducting a test on Accessibility Checker

Enhance Your Accessibility Knowledge

Learn more about accessibility and WCAG compliance with these recommended blogs:

Accessibility Checker

Scan your website for accessibility related issues for free

Do you manage HubSpot websites for clients? Join our accessibility solutions partner programs to benefit from exclusive offers while making client websites accessible and ADA compliant. 

How we reviewed this article
  1. Current version
  2. Modified July 12, 2024

    What we changed

    HubSpot accessibility guidelines were updated where necessary

  3. Modified March 26, 2024

    What we changed

    Article was reviewed by an expert

  4. First Draft of the Article November 2, 2023
I have been helping global businesses bring their brands to life online for over 14 years now and I still love it! I am particularly passionate about ensuring online content is accessible to everyone. I’ve spent years learning as much as possible about web accessibility, ensuring I can educate others on its importance no matter what sector they are in.

Danny Trichter is a dedicated researcher specializing in digital accessibility, ensuring that websites and digital platforms are usable by everyone, including those with disabilities. Beyond his professional pursuits, Danny enjoys exploring new destinations, sharing his travel experiences on his blog, and discovering hidden gems in Thailand where he currently resides. In his leisure time, he loves hiking, connecting with nature, and capturing the beauty of the world through his camera lens

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